Refund policy

Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint. So just tell us what went wrong, send along a pic and we'll give you your money back in full. Then, if possible, you can donate your product to a local charity or recycle it.

We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. You’ll also need the receipt or proof of purchase.

If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Unsure or need clarification? No worries! If you have any questions regarding your refund please don't hesitate to contact us.